Nikon Coolpix L810 Lens cap error fix

The lense on my new Nikon Coolpix L810 wouldn’t retract and I had an error message which said ‘turn the camera off remove the lens cap and turn the camera on’, this I did several times to no avail, I started to get a little worried as I have grown quite fond of its usability.

Nikon l810

As you do when in a crisis situation I hit the google master with my query and came across Fixya – Solutions for everything who thankfully had several tips for me try and correct my beloved camera. I list them below with the results I found;

  1. Firstly , try connecting your ac adapter or usb cable – This didn’t work for me on this occasion, my worry meter started to throb just a little
  2. Try holding the shutter button while switching on the camera – No success here this time, really feeling out of sorts at this stage
  3. Look at the lens , and if some of the lens ‘circles’ is misaligned or not concentric then try wiggling it (while holding camera lens down) –  No joy for me 😦
  4. Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system – 😦 😦 My worry meter was blasting on over drive at this point
  5. Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again – I placed my lens on my sofa and turned the camera and as if nothing had been wrong with it, I heard the motor whirring and the lens retracted – Fantastic I could not believe it.

There were more tips provided but as my hopes had been answered I didn’t need to pursue them, but If anyone is going through the same problem with their camera I’ve copied them below for your information;

  1. Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
  2. Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
  3. If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera’s with non-brand accessories.




  1. sarah

    im having the same problem… but none of these steps seem to work …. help!


    • Hi Sarah, have you tried gently placing the lense on a cushion, then turning it on while gently pushing the lense towards the cushion


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