Change Project – Communication Channel Setting
Dealing with a change project sounds simple in theory, there are numerous methods you or your organisation could utilise to complete its implementation i.e. Prince 2, Managing Successful Projects(MSP), Agile etc.
Throughout my time working on projects, one thing springs to mind on every occasion. Yes there were similarities with the way we logged requirements and reported progress, all pretty standard items really, but the one thing that stands out above all others is the problem of ‘Communication’.
As you will know, managing change requires a movement from one base position to another whilst dealing with problems throughout its implementation.
Assuming the relevant roles and responsibilities have been clearly outlined and understood by all involved parties there needs to be a robust communication channel setup.
‘Communication channel setting’ is a prerequisite to establishing a smooth running of any change factors.
Once clear communication channels have been agreed the filter and alignment of issues can begin and any escalation routes followed consistently.
The role of communications channelling will help you interact efficiently between technicians, policy staff, stakeholders and involved parties in order to reach an early resolution to issues/concerns/blockages in so doing providing up to the minute, precise and consistent messages on progress throughout the projects implementation.
Hasan Mir’s presentation video on Project Management gives a good basic outline of what Change Communication should encompass.